Welcome to
Orston Business Services

A Fellow of the National Tax Agents’ Association of Australia and a former member of the Institute of Chartered Accountants for 22 years.
Having worked extensively with 3 out of the Big 4 Chartered Accounting firms, both in Australia and London.

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What my clients say about me

EXCELLENT
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Based on 37 reviews
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peter davies
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Tracey's support, expertise, energy, enthusiasm and attention to detail have been outstanding - 10 out of 10.
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Jill Edwards
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Tracey is outstanding and has guided me through start up, Covid, transitions and semi-retirement. She is such a nice, kind and trustworthy person.
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Luke Marshall
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Great operator, no nonsense, and has your best interests at heart with her expertise. Highly recommend Tracey.
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Libby Annand
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I recently moved my small business over to Orston Business Services, after being with a large accounting practice for over 30 years, where I felt like a small fish in a big pond. Traceys one-on-one approach makes me feel like my small business really matters. She is genuinely invested in it, and in helping me make it as successful as possible. Tracey is a pleasure to deal with. She answers my emails and phone queries promptly and efficiently and explains everything thoroughly and in simple terms. I have learned more about the ins and outs of my own business in the last few months than in the 30 years with my previous accountant. Tracey is a wonderful mentor and has helped reignite my own passion and vigour for my business, and I am so grateful to have her to help me. I cannot recommend her highly enough. 5 stars just aren't enough
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Trent Mc
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Tracey is really friendly, super knowledgeable and has been great with providing the expert advice I (didn't know I) needed to know as a sole trader. I went to Tracey being pretty oblivious to what I should be doing running my own business and she matter-of-factly (yet kindly and informatively) got me on track. Tracey knows what she's talking about, is great with explaining it in layman's terms, and she takes the time to better understand what your individual needs are and what the best way of tackling them is.
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Joanna Humphries
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Tracey always goes above and beyond to make sure all tax and financial planning outcomes are the best for her clients whilst meeting all regulatory requirements. I wouldn't hesitate recommending Tracey to anyone looking for a professional and pro-active accountant who knows her business. On top of that she is a lovely person!
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Robynne Tongue
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Tracey is friendly and helpful to deal with whilst providing a professional service that reflects her skill and years of experience in this industry. As someone who enjoys understanding more about the processes involved from a business accounting perspective, but who needs professional expertise to clarify various issues and support my business, Tracey's interpersonal style, responsiveness and knowledge is very much valued.
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Jennifer Thompson
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I am so grateful that I found Tracey last year when looking for a new accountant to help me with a new business venture. As a first time business owner, she has been so patient and efficient when answering my questions and is always happy to assist. I would definitely recommend Tracey’s services to anyone who is looking for an accountant who genuinely cares about their clients.
Posted on Google Google
Cindy Bridge
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As a sole trader, Tracey has been so helpful as an accountant that I am sorry I hadn’t met her years ago. She really goes the extra mile to mentor her clients so you feel she is truly looking out for your best interests. It’s such a relief to find someone who takes the time to answer all your questions and make you feel at ease and empowered. Worth her weight in gold! I highly recommend her services.
Posted on Google Google
Mel Russell
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We recently started our own business, which has been very daunting, but Tracey has been wonderful to work with! She breaks things down into more simple language that someone with no business experience understands. She is always happy to help and is very quick to respond via email or phone whenever I needed help. If you want someone who is extremely knowledgeable, very supportive, is passionate about helping people to do well in their business, is easy to talk to and finds nothing too hard, then Tracey is the person you need! She is always very friendly and professional at all times. You know that she wants you to succeed in your business as much as you do. You know she has your best interests at heart! I wouldn’t hesitate in recommending Tracey to anyone looking for a new accountant. You rock Tracey!

The type of work I do for my clients:

TAX
RETURNS

We make tax time easy with fast, accurate business & personal tax return preparation

TAX
PLANNING

We provide the right experience and advice to deliver the best tax outcome for your business

BUSINESS ACTIVITY STATEMENTS

Rest easy knowing that we’ve got your GST calculations and BAS and reporting sorted

BUSINESS STRUCTURING

We’ll help you find and implement the best business structure for you and your company

FINANCIAL STATEMENTS

Let us do the hard work and provide you with the data and insights to drive business growth

About Me

tracey-orr-small-business-accountant

After graduating from university, I worked in the Melbourne-based ‘Private Business Divisions’ of KPMG and Ernst & Young (two of the ‘Big Four’ global Chartered Accounting firms), qualifying as a Chartered Accountant in 1998.

Then over the next few years I worked in Sydney and London, providing professional accounting and advisory services to some large corporate brands, before returning to Melbourne to take up senior roles in a number of public accounting firms, servicing small to medium size businesses.

I decided to launch Orston Business Services in order to continue my relationships with my clients in a more rewarding capacity.  In particular, I have enjoyed being able to foster strong working relationships with my clients by being able to provide an exceptional level of personal service and professional advice.  In short, I bring ‘High Street’ expertise to my local business clients.

I know if my client’s business is a success then that prosperity is shared by their family as well as the local community…everyone benefits.

I don’t specialise in any one particular industry.

Rather, I am a ‘generalist’ (just like a GP), which means that I am able to stand in your shoes, to form a holistic view of your business and to tailor my professional services and advice specifically to suit your needs.

What are my stakes in the ground – my non-negotiables?

As my client, I must:

list itemEarn your respect by delivering consistently against your expectations

list itemWork hard for your interests so that I deserve the privilege of having you and keeping you as my client

list itemDo this by guarding the success of your business – mentoring you to achieve success – articulating your best options as you move forward and grow

list itemPut your interests at the centre of my business world

small-business-accountant

What are my stakes in the ground – my non-negotiables?

As my client, I must:

list itemEarn your respect by delivering consistently against your expectations

list itemWork hard for your interests so that I deserve the privilege of having you and keeping you as my client

list itemDo this by guarding the success of your business – mentoring you to achieve success – articulating your best options as you move forward and grow

list itemPut your interests at the centre of my business world

How I define my success

My success is defined by:

list itemHow easy I make it for you

list itemThe growth and success of your business

list itemThe strength of the business relationship I build with my clients…because I know that I must earn your respect by exceeding your expectations

small-business-accounting-services

How I define my success

My success is defined by:

list itemHow easy I make it for you

list itemThe growth and success of your business

list itemThe strength of the business relationship I build with my clients…because I know that I must earn your respect by exceeding your expectations

How I work with my clients

list itemI think about your business like it’s my own. I provide my clients with valuable insights that help them to navigate ambiguity and position their businesses for growth. That’s because I take care of the financial things that matter, so you can focus on doing what you do best and what matters most – running your business.

list itemI partner with my clients to ensure that their business reporting requirements are done confidentially, correctly, with integrity, on time and in a professional manner

list itemI help you to steer a path through the business minefield of taxation

list itemMy client list is deliberately small…and I want to keep it that way so I can give you my personal attention

small-business-accountant-melbourne

How I work with my clients

list itemI think about your business like it’s my own. I provide my clients with valuable insights that help them to navigate ambiguity and position their businesses for growth. That’s because I take care of the financial things that matter, so you can focus on doing what you do best and what matters most – running your business.

list itemI partner with my clients to ensure that their business reporting requirements are done confidentially, correctly, with integrity, on time and in a professional manner

list itemI help you to steer a path through the business minefield of taxation

list itemMy client list is deliberately small…and I want to keep it that way so I can give you my personal attention

Want to get in touch?

Orston Business Services

P.O. Box 943,
Panton Hill VIC 3759

info@orstonbusinessservices.com.au

0491 150 623

Contact Us Today

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